Department of Travel & Tourism

Department of Travel & Tourism

The department of Travel & Tourism has been established in the academic year 2011-2012 within the faculty of Tourism and Hotel Management.  The department offers two academic programs. Bachelor in Tourism Management and Masters in Tourism. 

In accordance with the new vision and mission of the faculty of Tourism and Hotel Management; the Department of Tourism and Travel is fully aware of the fast development around us; therefore it works to revise and design its plans to meet the tourism labor market demands for skills and professionals.

 

Vision, Mission, Department objectives and Programme learning objectives

Vision:

The Department of Travel and Tourism (DoTT) is seeking to become a national, regional and international centre for excellence in tourism higher education, research and community service.

Mission:

To provide a student-centered quality education that is responsive to the current and future needs of the travel and tourism industry and to prepare graduates for professional careers in local, regional and international markets. This will be done through delivering stimulating educational and learning activities in an environment that embraces cultural diversity, promotes respect for equality of people, critical thinking, effective communication learning skills, freedom of expression and social responsibility.

Department’s goals:

  1. Provide a high standard education for people to work professionally in the travel and tourism industry.
  2. Supply the travel and tourism tourist market with qualified human resources in different levels.
  3. Encourage students to communicate effectively in multicultural environments.
  4. Study the current issues in the travel and tourism industry in terms of its cultural, economic and social aspects.
  5. Keep a leading role in community service and social responsibility locally and internationally.
  6. Give students the opportunity to develop their skills and capacities and personal development through training and internship in real life environments.

BA tourism management programme objectives:

  1. Develop the skills of leadership and management through team work.
  2. Develop students’ capability for career planning, goal-setting and team building.
  3. Improve students’ abilities to exercise judgment, critically analyse situations and develop alternatives.
  4. Improve students communication skills (written, oral, verbal, non verbal, listening) using the information technology.
  5. Provide students with academic foundation, and "real life" experiences for a successful career in travel and tourism. 
  6. Develop students' capability to relate link areas of the arts and sciences to one another.
  7. Develop an understanding of travel and tourism laws and ethical aspects. 
  8. Develop students’ skills for lifelong learning

Values:

  1. Belonging and patriotism: The DoTT seeks to instil the concept of belonging to the homeland and its sources and tourist, cultural, religious and cultural sites through continuous awareness to value these sites as resources to the national economy.
  2. Coexistence, exchanges and acceptance of others as a fact that tourism is a way of convergence and meeting between people with intellectual and cultural differences.
  3. Enhance the value of behavioural discipline among students as an essential pillar of the work in the field of travel and tourism such as respect for the time, the general appearance, etiquette, humility and credibility.
  4. Transparency by promoting the concept of rights and duties among the students in the department, the college, university and the country as a whole.
  5. To instil the value of love of work and getting rid of the culture of shame in the society to refrain from education and work in the field of travel and tourism.

Learning outcomes:

After completing successfully the BA in Tourism Management, graduates are expected to be able to:

1. Demonstrate knowledge relating to the work in travel and tourism in a diversified global business environment.

2. Realise the necessity of critical and creative thinking skills in various fields of tourism.

3. Apply the required skills (such as communication and languages, new technologies, etc.) to work in the local and international tourism market.

4. Analyse and identify the opportunities and challenges and ethical and unethical practices in the tourist environment.

5. Develop plans, programmes and events and studies in tourist markets.

6. Assess economic, social, cultural and environmental impacts related to tourism
 

DoTT's Action Plan 2016-2017

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1. Preparing self-evaluation report covering 8 areas at the faculty level as part of quality assurance [1-10]

1. Faculty training workshops [1-10] 

1. Designing a course in the curriculum  namely ''Tourism Legislations'' including the Global Code of Ethics. [1-10]  

1. Designing an internship manual with cooperation with the USAID  [2, 3, 4, 5, 6]

 

1. Designing an internship manual with cooperation with the USAID. [2, 3, 4, 5, 6]

 

 

 

2. Preparing annual report for the department  achievements[1-10]

2. The annual conference of the Faculty covers different topics in tourism and hospitality.[1-10]

2. An initiative adopted by the department staff namely ''The Global Code of Ethics Week for the Second Semester ''. A few minutes in each lecture for a week during at the beginning of each semester are allocated to discuss with students the ten articles of the Global Code of Ethics for Tourism. [1-10]   [1-10]

2. Organizing a workshop about the Global Code of Ethics and the faculty mission. Different stakeholders, academics, and students are invited. [1-10]

2. Organizing a career day once a year. Many stakeholders from the industry, government, and civil society are invited. All students attend this day to benefit from possible job opportunities and be informed about new requirements and trends in tourism sector. Workshops and presentations are conducted during the day [2, 6, 9]    

3. Providing the students guide book [3]   

3. Visiting schools especially in rural areas to promote the department tourism programme and the importance of tourism. [1, 2, 7]  

3-Posting the 10 articles  of the Global Code of Ethics for Tourism on the Faculty facebook page [1-10]

3. Establishing "Students' Initiatives Committee'' to encourage and promote the students tourism-related activities and events. [1-10]

3.Hosting the following presentations about tourism-related topics:

1- " Business Plan of Dibeen Reserve"  byDr. Milan Culic, President of the Managing Board Center for Tourism Research and Studies of Serbia,

2- The United Nations Development Programme's sustainable tourism projects in Jordan  by Mr. MajedHasasnat; national project manager at the UNDP

3- "The air transport sector and its relationship with the tourism industry”  byMr. Mohammed Apesh , Aviation Solutions Manager at the regional office of the International Air Transport Association (IATA) in the Middle East and North Africa

 [1-10]

4. Developing the website by uploading:

a. the department news

b. job opportunities in tourism sector

c. scholarships, research funds

d. Global Code of Ethics-related issues [1-10] 

 

4. Organizing a seminar about the conduction of tourism projects (topics and procedures) (Dr. Hani Hayajneh). [3, 4, 5]

4. Orienting the department students to conduct researches about the sustainable tourism including community involvement, tourism ethics, and tourism development in Jordan. [1-10]

4- Organizing a day trip for the DoTT's students to visit Berguish tourist track in cooperation with  Irbid Tourism Directorate. 

4. Organizing a  workshop aboutb. Small-scale projects in tourism: success stories (with Irada).[4, 5, 8, 9]

5.  Establishing an advisory committee consisting of the three types of employers (Private sector, public sector, and civil society). Meetings were held to discuss the new issues of the industry, mission and vision curriculum, students training,  implications on local communities). [5, 6]

5. Conducting research projects on the sustainable tourism including community concerns, tourism development in Jordan, tourism and local heritage. [3, 4, 5]

5. Designing an internship manual with cooperation with the USAID. [2, 3, 4, 5, 6]

 

5-Providing a 3 days training workshop namely ''Tourism Friends'' by a number of external stakeholders in tourism sector and related sectors with cooperation with Irbid Tourism Directorate. [1-10]

5- Organizing a day trip for the DoTT's students to visit Berguish tourist track in cooperation with  Irbid Tourism Directorate. 

6. The annual conference of the Faculty covers different topics in tourism and hospitality.[1-10]

6- Organizing a workshop about tourism security in Jordan in cooperation with the Tourism Police.[1-10]  

 

6. Participating in Umm Qais symposium namely ''Draw Your Country''

 [3, 4, 5]

6. Organizing a workshop about the Global Code of Ethics and the faculty mission. Different stakeholders, academics, and students are invited. [1-10]

7. 10. Collaborating with other institutions to develop tourism study programmes and exchange experiences. [1-10]

 

7. Organizing a workshop about the Global Code of Ethics and the faculty mission. Different stakeholders, academics, and students are invited. [1-10]

 

7-Organizing a day trip for the DoTT's students to visit Berguish tourist track in cooperation with  Irbid Tourism Directorate. 

7. Conducting a promotion campaign of the Global Code of Ethics. Brochures, posters, banners will serve the campaign that addresses the public sector, private sector, and civil society in Jordan. [1-10]    

8. Discussing the Global Code of when meeting the new students by the faculty at the beginning of each academic year. [1-10]  

 

 

8- Hosting the following presentations about tourism-related topics:

1- " Business Plan of Dibeen Reserve"  byDr. Milan Culic, President of the Managing Board Center for Tourism Research and Studies of Serbia,

2- The United Nations Development Programme's sustainable tourism projects in Jordan  by Mr. MajedHasasnat; national project manager at the UNDP

3- "The air transport sector and its relationship with the tourism industry”  byMr. Mohammed Apesh , Aviation Solutions Manager at the regional office of the International Air Transport Association (IATA) in the Middle East and North Africa

 [1-10]

8-Providing a 3 days training workshop namely ''Tourism Friends'' by a number of external stakeholders in tourism sector and related sectors with cooperation with Irbid Tourism Directorate. [1-10]

9. Organizing a career day once a year. Many stakeholders from the industry, government, and civil society are invited. All students attend this day to benefit from possible job opportunities and be informed about new requirements and trends in tourism sector. [2, 6, 9]

 

 

9. Field visits to Yarmouk tourist track (including 4 tourist sites) followed by students analysis reports as part of a marketing plan for the track. Other visits to other tourist places were made  [2, 3, 4]   

9. Establishing an advisory committee consisting of the three types of employers (Private sector, public sector, and civil society). Meetings were held to discuss the new issues of the industry, mission and vision curriculum, students training,  implications on local communities). [5, 6]

10. Meeting the new students at the beginning of each semester. Welcoming, orientations, and The Global code of Ethics are aims of the meeting. [1-10]

 

 

10-Students mobility to Romania . [1,2,3,4, 7,8,10]

10. Signing agreements with a number of employers. The agreements includes the students training[6]

11. The membership of the international network of the sustainability and tourism in the Mediterranean. [1-10]  

 

 

11-Meeting with graduate students. [6, 9]

11.  Designing a questionnaire to evaluate the curriculum and its appropriateness to the market needs. The evaluators are internal and external stakeholders including graduate students. [2]

 

 

 

12-An initiative adopted by the department staff namely ''The Global Code of Ethics Week for the Second Semester ''. A few minutes in each lecture for a week during at the beginning of each semester are allocated to discuss with students the ten articles of the Global Code of Ethics for Tourism. [1-10]  

12. Launching a promotional campaign of the Global Code of Ethics. Brochures, posters, banners serve the campaign that addresses the public sector, private sector, and civil societies. [1-10]    

 

 

 

13Conducting a training sessions on electronic marketing for students.[1,4]  

 

13- Organizing a workshop about tourism security in Jordan in cooperation with the Tourism Police.[1-10]  

 

 

 

14. Discussing the Global Code of when meeting the new students by the faculty at the beginning of each academic year. [1-10]  

 

 

 

 

 

 

  

 

Phone : 027211111     Ext. : 3038